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CIRA is a Micros POS Call Center Integration for Restaurant order taker.
as separte branch which will contains Micros server and one client per agent.
CIRA database contains all branche's customers with order history in one place.
On new call ,CIRA will popup customer data and (different branch and delivery address choices). agent can add or selects delivery chioce and save.
Agent uses one Micros client to place orders and CIRA will route order to selected branch.
baisc reports includeing details ,
sales and Top reports on customers , call center ,branches , menu items and discounts.
CIRA For Micros
Is your professional solution to add Call center features to Micros
Centralized Database
Customers and transactions.
Supports multiple addresses
and preferred branches Pre customer.
Centralized Operations
Agent can Place order to any branch with one Micros client.
Centralized WebReports
(Support all browsers ).
Popup screen
with customer information and order history.
Real time Sales Dashboard
(Total and per Branch).
No GSS module
is not needed in branches.
